The Dealership was GREAT but what really made this purchase really stand out was Melissa. She took her time I did not feel any sales pressure she helped me find the right car and made me feel like part of the family. She was professional and courteous and very personable. I did not feel rushed in making a decision. I was very comfortable in the dealership and was able to take my time and think it through and Melissa helped and answered all of my questions. Thank You Toyota Elmhurst and Melissa for make my dream of owning a new ...
Elmhurst Toyota will always be my go to dealership for sales and service...great staff!
Everyone I worked with was personable and interested in my satisfaction (even in difficult times that are beyond anyone's control). In this past year of 2022, I had my cataylitic converter stolen, waiting five months for the part. Also, about two months into my wait for the catalytic converter, I had decided it was time for a new car (which ended up taking four months to arrive). As frustrated as I was at times, my Service Advisor, Abigail, was patient and advocated for me, always so kind and pleasant. Meanwhile, Kevin Merce in Internet Sales played a significant role of ...
The dealership is always clean, staff is friendly, and I always know that I will be treated fairly and with respect
Elmhurst Toyota is GREAT! It was easy to make an appointment and I was greeted immediately upon my arrival. I was informed fully about the service before, during, and after it was completed. The waiting room is pleasant and the free coffee is good. Check out was fast and friendly. It's always a pleasure to bring my van here for service!
Appointment scheduling was easy. People were professional and courteous. Car was ready in time promised. Comfortable waiting area.
Courteous and knowledgeable staff. Assists with whatever you need. They gave me rides since I didn’t have anyone to pick me up and drive me back. I have purchased my cars there since 2001.
Work was performed swiftly and done to my satisfaction. Dave Hsu was a pleasure to deal with (as always)
Steve always provides us wit top notch assistance when we are looking for a car. Had several cars from Elmhurst Toyota and he has worked with us on everyone of them. I would highly recommend him to anyone looking for a car.
The service was the best experience I have ever received. I bought 3 cars from this dealership and the sales and service keeps me coming back.
Steven is the best! He was patient with me for a few months until the right car was available for me. He explained everything about the car buying process and made sure I was taken care of to the full extent. I highly recommend Steven and Elmhurst Toyota.
professional and on time service as promised not pushy about additional recommended services to be provided
Excellent maintenance service from your Service Consultant Abigail Sandoval. Was very helpful from start to finish while my vehicle was being serviced.
It was easy to make an appointment and I was greeted by Archie Obispo, my Service Advisor. He went out of his way to make sure everything ran smoothly and I was so pleased with my entire service experience! Everything was checked in a timely manner and your waiting room was comfortable and the free coffee was excellent! I will always return to Elmhurst Toyota for my Toyota van's service!
Please note that the customer service that we consistently receive from David has been phenomenal. Most recently he assisted my wife during a recent flat tire situation and price matched from a local competitor. On numerous occasions he has been responsive and follows up with phone calls and messages.
I had a WONDERFUL experience with Steve Salidas! He was patient, knowledgeable, and definitely went above and beyond to take care of me while I bought my dream car. After the purchase of the car was complete, he made sure the car was set up for me. Even took his own time to set up my Bluetooth! To top it off, he gave a few key chains and a little stuffed Toyota giraffe to commemorate the moment. Inside the dealership is set up like a small town, very cute and clean. I didn't have to spend much time there ...
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