Customer Testimonials

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DealerRater Jun 12, 2024

Great customer service. Michelangelo in the parts department helped me find exactly what I needed while also being very knowledgeable.

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DealerRater Mar 31, 2024

Francisco Gallegos Was my service writer best writer You need to hire more people like him if you wanna be successful

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DealerRater Mar 30, 2024

Good phone etiquette from Hope. The service advisor, Frank, was very helpful at resolving the issue.

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DealerRater Mar 27, 2024

Good service they explain everything very clearly they treat you like family I like your service and I really recommend my friends to McGrath Elmhurst Toyota

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Facebook Mar 25, 2024

Looking to trade Forex/ Stock and Crypto trading? Contact Mrs Patricia Brayan group! They'll take great care of you from start to finish! Professional service, attentive to your needs, and very knowledgeable about the trading market! Mrs Patricia Brayan group will get the job done! perfectly, I invest $500 she help me made $6,000 within a week, for all your trading needs! contact via Mrs Patricia Brayan Email:[email protected] Whatsapp;+1(608)6186312

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Facebook Mar 22, 2024

John was helpful person who helped me and explained to me everything even though I was there walk-in. He did what I expect above and beyond customer service.

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Facebook Feb 1, 2024

Great service by Jaime. No BS experience and all around a delight. car was about 2k less expensive than the Lombard location (same features, trim level, etc..) and he was very patient with us while we went through the selection process of which vehicle. will come back for sure.

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Facebook Jan 14, 2024

Amazing service, gorgeous showroom.

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DealerRater Jan 3, 2024

I'm not sure anyone would say that buying a car is a stress-free or enjoyable experience. But who you work with can make all the difference in the world. We were lucky enough to work with Aleksandar (Alex) Knezevic when recently purchasing our car at McGrath Toyota, and he really helped make it an easy, straightforward experience. Alex answered all of our questions and was patient vs. pushy, and his humor made what is an inevitably stressful purchase much less so. We enjoyed working with him and appreciated his down-to-earth approach. We highly recommend working with him!

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Facebook Nov 30, 2023

Very welcoming environment , clean , friendly …. Starting with the salesmen, and managers . Everyone open for deals , and very professional It was my second time in that dealership Both times excellent service , especially from Alexandra Knjezevic. Smart people , understanding , professional, like to be there again. You fill good spending the maney here . I recomand my rest of the family and my friends here .

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Facebook Nov 27, 2023

Mr. Sergei is very professional and informative giving us better options. The process was smooth sailing from start to finish. Highly recommended.

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DealerRater Nov 19, 2023

Very friendly and knowledgeable. They give you plenty of time to evaluate and drive vehicles.

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Facebook Nov 9, 2023

My salesperson Justyna was the best. Just nice people working there. Tony G was also a big help. It was my 6th car from them. Just great people.

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DealerRater Nov 3, 2023

Best time buying a car. Everybody was very nice. Explained everything about and took time to set up my Toyota app.

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Facebook Nov 1, 2023

Thanks to Kelvin Zhang salesmen and Greg sales manager for the smooth and easy purchase experience yesterday. Quick response to my inquiry about a truck I saw on Facebook. Very easy to work with. I highly recommend!

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Facebook Oct 29, 2023

They treated my family, and I with the upmost respect, very hospitable and exemplary service. Tom was such a delight in Sales to work with. I couldn’t ask for a better and informative sales representative. Thank you McGrath Elmhurst Toyota for everything.

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DealerRater Oct 29, 2023

Very good and efficient in my new car purchase. Took time in explaining everything and answered all of my questions.

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DealerRater Oct 23, 2023

Great sales team managers are just as nice. Worked with me to make sure I got the Best deal. Now I own a safe reliable car. I will buy my next car again with McGrath Toyota they have a great selection of vehicles. Thank you!

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DealerRater Sep 15, 2023

The appointment was made very efficiently. The service department was ready for me when I arrived. John answered my questions honestly and directly. The car was ready when he said it would be, This was a very positive experience.

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Facebook Sep 12, 2023

Sales and service all good

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Facebook Sep 11, 2023

Sylvia was great took care of me right away. explained the final report very thoroughly. definitely recommend this place

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Facebook Sep 8, 2023

Great selection. My sales rep Steve had excellent knowledge and very helpful. Thank you Steve

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DealerRater Sep 8, 2023

Everyone is so friendly. It was fast service and a clean and safe environment. Manuel was great.

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Facebook Sep 8, 2023

Appreciation Lucia Rodney.. I sincerely appreciate your efforts for helping me to doubled my investment deposit to something else. In 7 working day's. and have been making successful withdrawal every time, That's was awesome and unbelievable too. Now I see why everyone recommended you everywhere on Facebook. God bless you and strengthen you to do more for your clients ijn.. Contact Lucia Rodney if you’re interested to trade and earn money through forex/Bitcoin investment. Email:[email protected] WhatsApp:+17175590323

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Facebook Sep 7, 2023

Good complimentary coffee and kind staff, clean facility and made my car buying process easy!

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DealerRater Sep 2, 2023

Manny in the Service Department was very attentive and kept me well- informed on the progress of my auto repairs. I will continue to request him and I highly recommend the Service Department

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Facebook Aug 25, 2023

Had a good service experience. All the staff were friendly. Rich explained things well on the phone.

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DealerRater Aug 23, 2023

Great service. Friendly and dedicated people. Job done fast.. Highly recommended. Thanks for your help.

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Facebook Aug 19, 2023

if you are looking to buy a car, first and last place to go is Elmhurst Toyota, friendly and felixble staff

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Facebook Aug 16, 2023

Bought my first 4Runner here and recently traded it in for a 2023 4Runner TRD. Received a great deal. Everyone is very nice and professional. Steven Salidas helped me both times and is great - friendly, knowledgeable and never once did I feel pressured. I also use the service center for routine maintenance. Highly recommend the dealership and service center.

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Facebook Aug 15, 2023

Been looking to upgrade to a newer vehicle for a long time. Would be first time buying something this new along with financing. Tom Hong helped me just about every step of the way into getting my new (to me) 4runner. Any questions I had I’d send an email to him and I’d get a response within minutes. Kept me up to date on price changes, appointments. Took the extra step of letting me inspect the underside of the vehicle to make sure it was clean which a lot of places I’ve been to didn’t let ...

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Facebook Aug 12, 2023

I bought my new RAV4 here. Went to many other dealerships in Chicago, but this was where I felt comfortable doing business with. This is a place where you can buy what YOU want, not what the dealer wants you to buy. Nick is a great salesperson. Thank you Elmhurst Toyota!!

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Facebook Aug 11, 2023

Great prompt Service, pleasant waiting area, attentive staff. Ive been going here for years and have come to expect good care for my cars. The name may have changed, but the service is still great.

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Facebook Aug 9, 2023

I just had my rav 4 serviced and Iam very happy with how I was treated and and the service I received!!

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Facebook Aug 3, 2023

service representative clearly described priority of recommended services.

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Facebook Aug 3, 2023

the employees were very professional and courteous

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DealerRater Aug 3, 2023

Service tech warm and friendly. Explained procedures. Manuel Pretty fast service Car washed. Felt taken care of!!! Yep

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DealerRater Aug 2, 2023

A bit of a longer than usual wait but thorough service and quality outcomes, total customer satisfaction.

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Facebook Jul 29, 2023

Great car buying experience!

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Facebook Jul 27, 2023

I lover there overall service from the time you pull in the door

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Facebook Jul 27, 2023

Great customer service, and the staff very friendly.

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DealerRater Jul 24, 2023

Great dealership, workers are very nice and very friendly. Did the job fast and perfect. Thank you very much!!!

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Facebook Jul 23, 2023

I appreciate the sales associate and that they don’t play car buying games. And my resent service appointment went well, and soon I was on my way! I appreciate all they have done for me and my family!!

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DealerRater Jul 18, 2023

I sold my 2017 Corolla Le to this dealership,the Pre owned Director Mr.Steve Pacchigno offered me A excellent service,I strongly recommend this Director

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Facebook Jul 13, 2023

Service was good. Wait time wasn't too long.

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DealerRater Jul 12, 2023

Good service and the staff was helpful and friendly. I bought my suv at Elmhurst Toyota and will continue with McGrath Toyota. Manuel did a good job..

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Facebook Jul 12, 2023

Entire service experience SIGNIFICANTLY improved at MCGRATH Elmhurst Toyota! Service Advisor Rich Hurtado provided attention and communication seldom received at a dealership! In and out in about an hour! HIGHLY recommended!

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DealerRater Jul 11, 2023

Excellent customer service, Thank you John M in service department, work to be done explained in detail and car ready when promised

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Facebook Jul 10, 2023

I gotta say I had another pleasant service experience. Franky (Francisco) was very understanding , courteous and informative. He took his time in explaining and answering questions regarding in both of my service visits. We need more people like him in customer service or in any field. Great Job Franky and to the tech Brayan for doing their job well! Pleasant and stress free visits like these generate more customer referrals. 👏🏻

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Facebook Jul 9, 2023

Francisco ( Frank ) was very attentive and helpful, definitely recommend going to McGrath Toyota for your basic oil change and oil filter change if you need to maintain your 2010 Matrix or Corollas. Thank you for your insight Frank, appreciate you!

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Facebook Jul 7, 2023

The service department is awesome

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DealerRater Jul 4, 2023

They inspected a used car that was being offered by another dealer. I was considering buying it sight unseen. Manny did us a solid and found all the issues and recommended we not but the car. Cant thank him and McGrath Elmhurst enough.

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Facebook Jul 1, 2023

Awesome place! I would not go anywhere else

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Facebook Jun 30, 2023

Afortunadamente fui atendido por Frank Gallegos, un verdadero profesional en el departamento de servicio, habla español y explica, hasta tu completa satisfacción, las reparaciones de tu auto. Ofrece recomendaciones para no gastar lo que no necesita tu auto y te ayuda a programar mantenimiento. Usualmente en una agencia automotriz (Dealer) tratan de hacer cargos “extras” son negocios, no “compañías de caridad y beneficencia”. Mostraron diferencia, (mi reparacion ocupaba 4:00 horas) Frank pidió un Lyft a un restaurante, ida y regreso para que comiera. Solicite algún descuento y se intereso en buscar el mejor trato posible. Tienen una ...

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DealerRater Jun 28, 2023

I went here for the 100K mile service check on my 2013 Camry Hybrid. Francisco Gallegos (service center rep) was great - plain and forthright in explaining the details. No condescending xx to try to sell more service work than your ready for. The prices are high. Don't kid yourself in thinking the dealer service center is a bargain ($80 oil change, $34 tire rotation, $212 coolant flush, $280 transmission flush, $140 bulb replacements, $50 tire nail patch made for a $800 day w tax). I still appreciate the courteous staff and low-pressure culture.

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Facebook Jun 14, 2023

Working with Frank G to order and install a replacement windshield was great. Frank answered all my questions and was easy to work with. Excellent communication! I’m glad I chose Elmhurst Toyota Service Department!

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DealerRater Jun 14, 2023

I went for a Toyota care check up this morning. Melissa was the woman who greeted and help me. She was terrific very welcoming and knowledgeable, helpful. The work was done on time and well. Thank you

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DealerRater Jun 12, 2023

It is so difficult to by a new car right now because the inventory is so low. We had to pay $3550 over MSRP which we had no choice to negotiate. It was for add ons we did not want.

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Facebook Jun 9, 2023

The service was excellent and they are very nice too.

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Facebook Jun 7, 2023

Service advisor John answered all my questions patiently. No wait to be seen. Service was quicker than promised, coupons from other Toyota dealership were honored and the whole experience was pleasant. New customer for life.

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Facebook Jun 7, 2023

Best experience buying a car I’ve ever had! Hugo was incredibly responsive and helpful, did a great job answering all of my questions and keeping me updated as my new car was being built. I was very nervous having to put a non-refundable deposit down on the 2023 RAV4 Hybrid, worried that they would screw me over on my trade-in. That wasn’t the case, their trade-in offer was fair and it was nice leaving a dealer with a new car and not feeling like I was just ripped off! Thanks to Hugo, Todd in finance, and whoever the manager ...

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Facebook Jun 5, 2023

For me, they made a good impression on my very first visit. Very efficient and thorough! That’s important for me, I’ll be back!

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Facebook Jun 2, 2023

Great service, been going for years

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Facebook Jun 2, 2023

The salesperson Melissa Garcia is fantastic and the car service is superb

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Facebook May 29, 2023

Good experience and great attention

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Facebook May 28, 2023

Profesjonalny zespół , szybko i sprawnie załatwiona moja sprawa .

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DealerRater May 26, 2023

Purchased a new auto from McGrath Elmhurst last week. The salesman Enrique Valdivia was very knowledgeable and professional. There are so many new items on the 2023 auto. He took the time to explain all and said if we need additional questions. We would do business with McGrath again.

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Facebook May 26, 2023

Quality product. and excellent service.

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Facebook May 26, 2023

Always great service and attention to the customer.

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Facebook May 26, 2023

Great service always and nice personal everything was on time great service

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Facebook May 25, 2023

nice service people...quick response to appointment time and efficient service

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Facebook May 25, 2023

I recommend Elmhurst toyota for any service on you beiculo they did fantastic 👏 job on my car

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Facebook May 24, 2023

The staff at McGrath are caring. They went out of their way to ensure that my new car was performing properly. The reception at their service department was enhanced by a friendly greeter who made the wait for an in take more bearable. The original sales people and manager were very professional and willing to compromise to reach a sales agreement.

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Facebook May 24, 2023

Well they have excellent service but it has changed ownership I really have to see after afew times before I judge

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Facebook May 23, 2023

I love this dealership facility. The welcoming atmosphere and they are very professional and attentive to your car service needs. Besides, they get you in and out. They don’t waist time to get the service done while giving you upgrades. Older car , newer car, all get the same great service. And don’t forget the coffee is fantastic which is a plus for me 😊😇 I’ve seen everyone else with a coffee cup 🤫 Anyway, I highly recommend this place!

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Facebook May 21, 2023

Great and friendly service

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Facebook May 21, 2023

They are very helpful and they are have a right attitude

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Facebook May 21, 2023

Yes - Omar was recommended from my client. Super customer service!

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Facebook May 21, 2023

nice services and accommodating

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Facebook May 20, 2023

Had a great experience buying a car working with salesman Hugo!

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Facebook May 19, 2023

They are very helpful and they answer all my questions.

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Facebook May 17, 2023

Great and friendly experience from the calls to the visits the dealer Always finds a way to work with you

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Facebook May 15, 2023

I Recommend Elmhurst Toyota for there Great Service and friendly people they’re always my number one. Thank you Elmhurst Toyota.

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Facebook May 14, 2023

The people are friendly, caring and helpful in helping you out. And they have great service.

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Facebook May 14, 2023

Working with Tony, Calvin and Todd

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DealerRater May 13, 2023

Wonderful work done and the technician who worked with me was very helpful. He explained everything afterward and even helped me set up a next appointment!

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DealerRater May 13, 2023

I already wrote a review but I did not have my service advisor's name. Steve Arnold was excellent!

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Facebook May 13, 2023

Sergei was an excellent sales rep to work with! The whole process was smooth from start to finish.

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Facebook May 13, 2023

Very good service . It was great to have Erick as my advisor. He was very helpful and courteous. Be sure to ask for him .

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Facebook May 12, 2023

good customer service, a pleasant, clean place to wait for your car while being service and good beverages of your choice, nice sales people. excellent commendation to John Novello.

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Facebook May 10, 2023

Very friendly and professional service

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Facebook May 10, 2023

The staff is outstanding.

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Facebook May 10, 2023

Personnel are very helpful and pleasant.

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Facebook May 10, 2023

Everything was done fast. I was notified of results and problem with car was resolved quickly.

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Facebook May 9, 2023

The employee are very helpful and friendly

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Facebook May 9, 2023

Process for buying a car was simple enough for my first time every. They are very diligent and thorough making sure you as a customer understand everything throughout the process.

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Facebook May 8, 2023

Great maintenance service, reliable, and amazing staff.

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Facebook May 8, 2023

Very friendly and knowledgeable.

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Facebook May 7, 2023

Good customer service. Always friendly and I feel good about taking my two cars there for oil change or repairs.

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Facebook May 6, 2023

Very good service and attention to the customers

 

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