Customer Testimonials in Elmhurst IL
I visited this dealership on on7/29/24 and left with my dream first car. My salesperson Dave, was very knowledge and nice, not pushy what so ever. Made my first car purchase memorable!
This is a nice modern medium-sized operation located very conveniently for me. I did my shopping online and they had a used car I wanted in inventory at a price I expected so it was a pretty easy sale for them. My salesperson Dave and the other staff were knowledgeable and efficient. I have not yet used their service department so I can not rate them.
Salesman Edgar Martinez was great and everything was great. Everyone at Toyota dealership was great.
Great customer service. Michelangelo in the parts department helped me find exactly what I needed while also being very knowledgeable.
Francisco Gallegos Was my service writer best writer You need to hire more people like him if you wanna be successful
Good phone etiquette from Hope. The service advisor, Frank, was very helpful at resolving the issue.
Good service they explain everything very clearly they treat you like family I like your service and I really recommend my friends to McGrath Elmhurst Toyota
Looking to trade Forex/ Stock and Crypto trading? Contact Mrs Patricia Brayan group! They'll take great care of you from start to finish! Professional service, attentive to your needs, and very knowledgeable about the trading market! Mrs Patricia Brayan group will get the job done! perfectly, I invest $500 she help me made $6,000 within a week, for all your trading needs! contact via Mrs Patricia Brayan Email:[email protected] Whatsapp;+1(608)6186312
John was helpful person who helped me and explained to me everything even though I was there walk-in. He did what I expect above and beyond customer service.
Great service by Jaime. No BS experience and all around a delight. car was about 2k less expensive than the Lombard location (same features, trim level, etc..) and he was very patient with us while we went through the selection process of which vehicle. will come back for sure.
Amazing service, gorgeous showroom.
I'm not sure anyone would say that buying a car is a stress-free or enjoyable experience. But who you work with can make all the difference in the world. We were lucky enough to work with Aleksandar (Alex) Knezevic when recently purchasing our car at McGrath Toyota, and he really helped make it an easy, straightforward experience. Alex answered all of our questions and was patient vs. pushy, and his humor made what is an inevitably stressful purchase much less so. We enjoyed working with him and appreciated his down-to-earth approach. We highly recommend working with him!
Very welcoming environment , clean , friendly …. Starting with the salesmen, and managers . Everyone open for deals , and very professional It was my second time in that dealership Both times excellent service , especially from Alexandra Knjezevic. Smart people , understanding , professional, like to be there again. You fill good spending the maney here . I recomand my rest of the family and my friends here .
Mr. Sergei is very professional and informative giving us better options. The process was smooth sailing from start to finish. Highly recommended.
Very friendly and knowledgeable. They give you plenty of time to evaluate and drive vehicles.
My salesperson Justyna was the best. Just nice people working there. Tony G was also a big help. It was my 6th car from them. Just great people.
Best time buying a car. Everybody was very nice. Explained everything about and took time to set up my Toyota app.
Thanks to Kelvin Zhang salesmen and Greg sales manager for the smooth and easy purchase experience yesterday. Quick response to my inquiry about a truck I saw on Facebook. Very easy to work with. I highly recommend!
They treated my family, and I with the upmost respect, very hospitable and exemplary service. Tom was such a delight in Sales to work with. I couldn’t ask for a better and informative sales representative. Thank you McGrath Elmhurst Toyota for everything.
Very good and efficient in my new car purchase. Took time in explaining everything and answered all of my questions.
Great sales team managers are just as nice. Worked with me to make sure I got the Best deal. Now I own a safe reliable car. I will buy my next car again with McGrath Toyota they have a great selection of vehicles. Thank you!
The appointment was made very efficiently. The service department was ready for me when I arrived. John answered my questions honestly and directly. The car was ready when he said it would be, This was a very positive experience.
Sales and service all good
Sylvia was great took care of me right away. explained the final report very thoroughly. definitely recommend this place
Great selection. My sales rep Steve had excellent knowledge and very helpful. Thank you Steve
Everyone is so friendly. It was fast service and a clean and safe environment. Manuel was great.
Appreciation Lucia Rodney.. I sincerely appreciate your efforts for helping me to doubled my investment deposit to something else. In 7 working day's. and have been making successful withdrawal every time, That's was awesome and unbelievable too. Now I see why everyone recommended you everywhere on Facebook. God bless you and strengthen you to do more for your clients ijn.. Contact Lucia Rodney if you’re interested to trade and earn money through forex/Bitcoin investment. Email:[email protected] WhatsApp:+17175590323
Good complimentary coffee and kind staff, clean facility and made my car buying process easy!
Manny in the Service Department was very attentive and kept me well- informed on the progress of my auto repairs. I will continue to request him and I highly recommend the Service Department
Had a good service experience. All the staff were friendly. Rich explained things well on the phone.
Great service. Friendly and dedicated people. Job done fast.. Highly recommended. Thanks for your help.
if you are looking to buy a car, first and last place to go is Elmhurst Toyota, friendly and felixble staff
Bought my first 4Runner here and recently traded it in for a 2023 4Runner TRD. Received a great deal. Everyone is very nice and professional. Steven Salidas helped me both times and is great - friendly, knowledgeable and never once did I feel pressured. I also use the service center for routine maintenance. Highly recommend the dealership and service center.
Been looking to upgrade to a newer vehicle for a long time. Would be first time buying something this new along with financing. Tom Hong helped me just about every step of the way into getting my new (to me) 4runner. Any questions I had I’d send an email to him and I’d get a response within minutes. Kept me up to date on price changes, appointments. Took the extra step of letting me inspect the underside of the vehicle to make sure it was clean which a lot of places I’ve been to didn’t let ...
I bought my new RAV4 here. Went to many other dealerships in Chicago, but this was where I felt comfortable doing business with. This is a place where you can buy what YOU want, not what the dealer wants you to buy. Nick is a great salesperson. Thank you Elmhurst Toyota!!
Great prompt Service, pleasant waiting area, attentive staff. Ive been going here for years and have come to expect good care for my cars. The name may have changed, but the service is still great.
I just had my rav 4 serviced and Iam very happy with how I was treated and and the service I received!!
service representative clearly described priority of recommended services.
the employees were very professional and courteous
Service tech warm and friendly. Explained procedures. Manuel Pretty fast service Car washed. Felt taken care of!!! Yep
A bit of a longer than usual wait but thorough service and quality outcomes, total customer satisfaction.
Great car buying experience!
I lover there overall service from the time you pull in the door
Great customer service, and the staff very friendly.
Great dealership, workers are very nice and very friendly. Did the job fast and perfect. Thank you very much!!!
I appreciate the sales associate and that they don’t play car buying games. And my resent service appointment went well, and soon I was on my way! I appreciate all they have done for me and my family!!
I sold my 2017 Corolla Le to this dealership,the Pre owned Director Mr.Steve Pacchigno offered me A excellent service,I strongly recommend this Director
Service was good. Wait time wasn't too long.
Good service and the staff was helpful and friendly. I bought my suv at Elmhurst Toyota and will continue with McGrath Toyota. Manuel did a good job..
Entire service experience SIGNIFICANTLY improved at MCGRATH Elmhurst Toyota! Service Advisor Rich Hurtado provided attention and communication seldom received at a dealership! In and out in about an hour! HIGHLY recommended!
Excellent customer service, Thank you John M in service department, work to be done explained in detail and car ready when promised
I gotta say I had another pleasant service experience. Franky (Francisco) was very understanding , courteous and informative. He took his time in explaining and answering questions regarding in both of my service visits. We need more people like him in customer service or in any field. Great Job Franky and to the tech Brayan for doing their job well! Pleasant and stress free visits like these generate more customer referrals. 👏🏻
Francisco ( Frank ) was very attentive and helpful, definitely recommend going to McGrath Toyota for your basic oil change and oil filter change if you need to maintain your 2010 Matrix or Corollas. Thank you for your insight Frank, appreciate you!
The service department is awesome
They inspected a used car that was being offered by another dealer. I was considering buying it sight unseen. Manny did us a solid and found all the issues and recommended we not but the car. Cant thank him and McGrath Elmhurst enough.
Awesome place! I would not go anywhere else
Afortunadamente fui atendido por Frank Gallegos, un verdadero profesional en el departamento de servicio, habla español y explica, hasta tu completa satisfacción, las reparaciones de tu auto. Ofrece recomendaciones para no gastar lo que no necesita tu auto y te ayuda a programar mantenimiento. Usualmente en una agencia automotriz (Dealer) tratan de hacer cargos “extras” son negocios, no “compañías de caridad y beneficencia”. Mostraron diferencia, (mi reparacion ocupaba 4:00 horas) Frank pidió un Lyft a un restaurante, ida y regreso para que comiera. Solicite algún descuento y se intereso en buscar el mejor trato posible. Tienen una ...
I went here for the 100K mile service check on my 2013 Camry Hybrid. Francisco Gallegos (service center rep) was great - plain and forthright in explaining the details. No condescending xx to try to sell more service work than your ready for. The prices are high. Don't kid yourself in thinking the dealer service center is a bargain ($80 oil change, $34 tire rotation, $212 coolant flush, $280 transmission flush, $140 bulb replacements, $50 tire nail patch made for a $800 day w tax). I still appreciate the courteous staff and low-pressure culture.
Working with Frank G to order and install a replacement windshield was great. Frank answered all my questions and was easy to work with. Excellent communication! I’m glad I chose Elmhurst Toyota Service Department!
I went for a Toyota care check up this morning. Melissa was the woman who greeted and help me. She was terrific very welcoming and knowledgeable, helpful. The work was done on time and well. Thank you
It is so difficult to by a new car right now because the inventory is so low. We had to pay $3550 over MSRP which we had no choice to negotiate. It was for add ons we did not want.
The service was excellent and they are very nice too.
Service advisor John answered all my questions patiently. No wait to be seen. Service was quicker than promised, coupons from other Toyota dealership were honored and the whole experience was pleasant. New customer for life.
Best experience buying a car I’ve ever had! Hugo was incredibly responsive and helpful, did a great job answering all of my questions and keeping me updated as my new car was being built. I was very nervous having to put a non-refundable deposit down on the 2023 RAV4 Hybrid, worried that they would screw me over on my trade-in. That wasn’t the case, their trade-in offer was fair and it was nice leaving a dealer with a new car and not feeling like I was just ripped off! Thanks to Hugo, Todd in finance, and whoever the manager ...
For me, they made a good impression on my very first visit. Very efficient and thorough! That’s important for me, I’ll be back!
Great service, been going for years
The salesperson Melissa Garcia is fantastic and the car service is superb
Good experience and great attention
Profesjonalny zespół , szybko i sprawnie załatwiona moja sprawa .
Purchased a new auto from McGrath Elmhurst last week. The salesman Enrique Valdivia was very knowledgeable and professional. There are so many new items on the 2023 auto. He took the time to explain all and said if we need additional questions. We would do business with McGrath again.
Quality product. and excellent service.
Always great service and attention to the customer.
Great service always and nice personal everything was on time great service
nice service people...quick response to appointment time and efficient service
I recommend Elmhurst toyota for any service on you beiculo they did fantastic 👏 job on my car
The staff at McGrath are caring. They went out of their way to ensure that my new car was performing properly. The reception at their service department was enhanced by a friendly greeter who made the wait for an in take more bearable. The original sales people and manager were very professional and willing to compromise to reach a sales agreement.
Well they have excellent service but it has changed ownership I really have to see after afew times before I judge
I love this dealership facility. The welcoming atmosphere and they are very professional and attentive to your car service needs. Besides, they get you in and out. They don’t waist time to get the service done while giving you upgrades. Older car , newer car, all get the same great service. And don’t forget the coffee is fantastic which is a plus for me 😊😇 I’ve seen everyone else with a coffee cup 🤫 Anyway, I highly recommend this place!
Great and friendly service
They are very helpful and they are have a right attitude
Yes - Omar was recommended from my client. Super customer service!
nice services and accommodating
Had a great experience buying a car working with salesman Hugo!
They are very helpful and they answer all my questions.
Great and friendly experience from the calls to the visits the dealer Always finds a way to work with you
I Recommend Elmhurst Toyota for there Great Service and friendly people they’re always my number one. Thank you Elmhurst Toyota.
The people are friendly, caring and helpful in helping you out. And they have great service.
Working with Tony, Calvin and Todd
Wonderful work done and the technician who worked with me was very helpful. He explained everything afterward and even helped me set up a next appointment!
I already wrote a review but I did not have my service advisor's name. Steve Arnold was excellent!
Sergei was an excellent sales rep to work with! The whole process was smooth from start to finish.
Very good service . It was great to have Erick as my advisor. He was very helpful and courteous. Be sure to ask for him .
good customer service, a pleasant, clean place to wait for your car while being service and good beverages of your choice, nice sales people. excellent commendation to John Novello.
Very friendly and professional service
The staff is outstanding.
Personnel are very helpful and pleasant.
Everything was done fast. I was notified of results and problem with car was resolved quickly.
The employee are very helpful and friendly
Process for buying a car was simple enough for my first time every. They are very diligent and thorough making sure you as a customer understand everything throughout the process.
Great maintenance service, reliable, and amazing staff.